[Hiring] Dutch-Speaking Virtual Travel & Luxury Hospitality Specialist @Ignite

Role Description

We are actively seeking driven, dynamic professionals to represent a market-leading global brand in the digital travel sector. In this role, you will act as a core brand ambassador while enjoying the freedom of working remotely from any location across Greece.

Your duties go far beyond standard client care. Working as a virtual travel specialist, you will safeguard the brand's prestigious reputation by:

• Untangling intricate booking issues
• Ensuring seamless, luxury-grade travel experiences
• Serving as a vital connection point, combining technical accuracy with top-class hospitality care

In this exciting position, you will help travelers orchestrate unforgettable journeys while building a flexible career within a supportive remote environment.

Qualifications

• Fluent Dutch (C2-level mastery) to ensure top-quality client interactions and flawless written and spoken communication
• Working proficiency in English (B2 level or above) required for internal platforms, onboarding sessions, and team collaboration
• Full legal authorization to live and work in Greece (EU citizenship or valid local residency/work permits)
• Private, quiet home office setup supported by reliable, high-speed internet connectivity

Requirements

• Handle incoming client inquiries across telephone, email, and live chat channels with total professionalism in fluent Dutch and working English
• Investigate and correct complicated booking discrepancies, itinerary cancellations, and account concerns with empathy, composure, and absolute precision
• Remain up to date on international travel regulations, hospitality standards, and internal software tools
• Record all client interactions accurately in the system to preserve comprehensive account histories and up-to-date case notes
• Achieve individual productivity metrics while collaborating closely with a global workforce

Benefits

• Competitive salary package tailored for bilingual professionals in Greece, including the standard 14 annual salary installments
• Performance-driven financial incentives tied directly to service quality and operational metrics
• Comprehensive private medical and life insurance policies taking effect immediately on your first day of employment
• Premium remote work hardware (including a corporate laptop and essential peripherals) delivered directly to your residence in Greece
• Clear advancement paths leading into quality management, team leadership, or training roles
• Fully paid commercial flight ticket to Greece
• 30 days of company-sponsored accommodation to give you ample time to secure long-term living arrangements
• Hands-on assistance with local bureaucratic setup, including step-by-step help acquiring your Greek tax identification number (AFM) and social security registration (AMKA)

Application Process

Submit your updated resume in English. Our recruiting team will review your profile and contact you swiftly to arrange an initial virtual interview call!