[Hiring] DSO Success Consultant @eAssist

Role Description

Enjoy a work / life balance while working remotely from home! Review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.

• Clock in Monday-Friday 8am-5pm or 9am-6pm
• Manage and facilitate revenue cycle workflow for Multi-Site client base
• Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
• Operate within the dental industry’s Best Practices when managing accounts
• Must respect and maintain confidentiality following strict HIPAA/PHI regulations
• Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
• Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
• Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
• Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
• Other duties as assigned

Qualifications

• MUST HAVE DENTAL BILLING EXPERIENCE
• Full daytime availability
• Two (2) years dental knowledge
• 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus
• Meet the IT requirements
• Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations
• Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service
• Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software
• Denti-CAL experience is a bonus/preferred

Compensation

• $17.50 per hour + POTENTIAL monthly bonus

Travel/Physical Demands

• 100% Remote with little to no travel

Company Description

At eAssist Dental Solutions, we empower dental practices by providing expert-driven, AI-powered dental billing solutions that maximize collections, streamline revenue cycle management, and allow dental teams to focus on patient care.

• eAssist is the nation's leading dental billing and patient billing service provider for dental offices.
• Co-founded by a dentist who understands what other dentists need.
• Currently serves over 3000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals.
• eAssist was recently certified as a 2026 Top Workplaces and 2025 Great Place to Work.
• Featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the past 8 years running.
• Awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma.
• 100% remote, nationwide workforce.