Dispatcher @A Hiring Group
Customer Service
Salary unspecified
Remote Location
Job Type full-time
Posted 3d ago

[Hiring] Dispatcher @A Hiring Group

3d ago - A Hiring Group is hiring a remote Dispatcher. πŸ’Έ Salary: unspecified πŸ“Location: PST (UTC-8)

Role Description

We are looking for a highly organized and proactive Dispatcher (DSR) to manage and coordinate service requests between customers and field technicians. This role is critical in ensuring smooth daily operations, efficient scheduling, and high customer satisfaction.

Key Responsibilities

  • Schedule and dispatch technicians to service calls based on priority, location, and availability
  • Monitor job progress and ensure timely completion of assigned tasks
  • Communicate with technicians in real-time to provide updates, directions, and support
  • Handle incoming service requests and assign jobs accordingly
  • Optimize routes and scheduling to maximize efficiency and reduce downtime
  • Follow up on active and completed jobs to ensure service quality
  • Coordinate emergency or urgent service requests effectively
  • Maintain accurate records of jobs, schedules, and technician performance
  • Collaborate with internal teams (customer support, operations, etc.) to resolve issues

Qualifications

  • Minimum 2 years of experience in dispatching, coordination, operations or a similar role
  • Strong organizational and multitasking skills
  • Ability to work in a fast-paced, high-pressure environment
  • Excellent English communication skills (written and spoken)
  • Strong problem-solving and decision-making abilities
  • Ability to work independently and take initiative
  • Comfortable using multiple systems, tools, and communication platforms
  • Reliable internet connection and quiet working environment
Before You Apply
️
remote Be aware of the location restriction for this remote position: PST (UTC-8)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Dispatcher @A Hiring Group
Customer Service
Salary unspecified
Remote Location
Job Type full-time
Posted 3d ago
Apply for this position
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️
remote Be aware of the location restriction for this remote position: PST (UTC-8)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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