[Hiring] Disability Claims Examiner @Prudential Financial

Role Description

The Disability Claim Examiner will be responsible for handling a complex claim block of disability claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely, accurate decisions.

• Effectively and accurately manage a block of complex Disability claims
• Focus on customer experience to deliver the best experience for our customers
• Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers
• A strong customer focus evidenced through maintaining customer relationships

Qualifications

• 2-3 years experience in Short Term Disability claim management
• Claim/risk management skills and technical knowledge in contract interpretation and administration
• Success in achieving Individual Development goals
• Goal oriented with an ability to organize and analyze information
• Strong critical thinking skills, communication, organization and time management skills
• Proven customer service skills
• Demonstrated ability to adapt to the changing needs of an organization
• PC skills required (i.e., Windows based environment; Word; Excel; PowerPoint)
• College degree preferred

Requirements

• This position will work virtually, therefore new hires must be able to provide the following:
• Subscribe to internet service provider plan with at least 25 Mbps download speeds
• Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline
• Quiet area in your home with minimal distractions and noise free
• Reliability and Dependability throughout our extensive training program is required

Benefits

• Salary range for this role is from $53,300.00 to $88,000.00
• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support various personal topics
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices after one year of service
• Eligibility to participate in a discretionary annual incentive program