[Hiring] Dining Specialist, Principal Coordinator @Capital One

Role Description

We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious and determined person who wants to take their career in the customer service and concierge space to the next level.

We are looking for someone passionate about the restaurant industry with extremely strong existing knowledge and relationships with some of the best restaurants in the major US markets. The ideal candidate will be an energetic relationship builder and have great knowledge and connections in the restaurant scene.

General Responsibilities:

• Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US markets
• Sourcing ideas for content to submit to our content team on a weekly basis
• Develop new relationships with restaurants and nightlife venues in major US markets

Qualifications

• Experience working with high net worth clients
• Strong knowledge of the major US markets dining industry
• Strong existing relationships with top-tier restaurants
• Experience building relationships and partnerships with dining and nightlife venues
• Entrepreneurial, problem-solving attitude
• Excellent, clear, and effective verbal and written communication skills
• Experience working in a collaborative and transparent environment
• Ability to work in high-pressure environment with tight deadlines
• Flexible working hours - available to work on evenings and weekends

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of fine-dining experience

Preferred Qualifications

• Bachelor’s degree
• 2+ years of luxury hospitality experience
• 2+ years of fine-dining experience

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Salary Information

The minimum and maximum full-time annual salaries for this role are listed below, by location:

• Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I
• Richmond, VA: $56,800 - $64,800 for Premium Customer Agent I

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.