[Hiring] Data Specialist I @WM

Role Description

Under general supervision, the Data Specialist is responsible for gathering and inputting all daily data. This role is also responsible for ensuring all operational data is entered and/or keyed correctly and ready for review by the Ops Analyst by the end of each working day.

• Communicate daily with driver(s) on designated communication platforms regarding missing time clock entries.
• Validate all driver and helper information (including check-in/check-out), OPUS confirmations, and KRONOS information.
• Validation of Next Day Optimization (NDO) data.
• Manage cases and confirm/close-out customer tickets daily.
• Assist with data collection and reporting required for incentive pay programs.
• Billing, area disposal reconciliation and reporting; update accounts in MAS with appropriate information as needed.
• Shared responsibility with Business Manager to maintain data and site records.
• Other duties as assigned.

Qualifications

• High School Diploma (accredited)

Requirements

• Prefer a minimum of two (2) years of experience with customer service, administrative support and data entry; experience with billing and/or business analytics is a plus.
• Proficiency with Microsoft Office Suite.
• Proficiency with Opus, FastLane, MAS, OCSD, PMT (Performance Measurements Toolset), Kronos (reporting), Power BI (read reports), Resource Center and PVA are a plus.

Physical Requirements

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing
• Normal setting for this job is: home office

Benefits

• At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• Stock Purchase Plan, Company match on 401K, and more!
• Paid Vacation, Holidays, and Personal Days.