[Hiring] Danish Speaking Customer Support Jobs @Mercier Consultancy Group

Role Description

Mercier Consultancy MD is seeking fluent Danish-speaking Customer Support Representatives to join our team in Sofia. This role offers a great opportunity to work with Danish-speaking clients, providing exceptional customer service and support. You will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for all clients.

• Provide professional customer support to Danish-speaking clients via phone, email, and chat.
• Respond promptly and effectively to customer inquiries regarding products, services, and orders.
• Troubleshoot and resolve customer issues while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and maintain records.
• Collaborate with other departments to ensure customer needs are met promptly.
• Stay updated with product knowledge and company policies to provide accurate information.

Qualifications

• Fluency in Danish (written and spoken); English skills are a plus.
• Previous experience in customer support or customer service roles preferred.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Familiarity with customer support software and tools is an advantage.
• Positive attitude, willingness to learn, and adaptability.
• Strong problem-solving skills and attention to detail.

Benefits

• Competitive Monthly Salary
• Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...