[Hiring] Danish Customer Care @Next Job Abroad

Role Description

We are looking for Danish-speaking Customer Care Representatives to assist customers with inquiries about subscriptions, billing, technical issues, and content availability. You will handle interactions via calls, chat, and email, providing a seamless and professional customer experience.

• Support customers with subscription, billing, and technical inquiries
• Handle interactions via phone, chat, and email
• Troubleshoot app or device issues and assist with account access
• Provide information on content availability, languages, and promotions
• Maintain high-quality service and follow internal guidelines
• Participate in an 8-day training program and 12-day nesting period before full production
• Work flexible schedules, including evenings, weekends, and seasonal peaks

Qualifications

• Fluent Danish (spoken and written, near-native level preferred)
• Good English skills (B2)
• Excellent written communication skills for chat and email
• Strong multitasking skills and comfortable using Windows and online tools
• Ability to work independently and as part of a team
• Flexible and willing to work late shifts or weekends
• Previous customer service experience is a plus but not required
• Passion for streaming platforms or digital services is an advantage

Benefits

• Flexible work options: on-site in Athens or remote anywhere in Greece
• Full relocation support for Athens-based employees: flight, temporary accommodation, and housing assistance
• Competitive monthly salary plus two extra annual payments
• Paid training and onboarding program
• Health insurance and additional perks
• International work environment with colleagues across Europe
• Free online Greek language courses
• Modern offices in Athens with comfortable break areas
• Career development opportunities and internal mobility
• Social events and team initiatives

Life in Greece

Greece offers sunshine most of the year, amazing food, rich culture, and easy access to islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you’ll enjoy an affordable Mediterranean lifestyle and a welcoming international community.