[Hiring] Czech Speaking Partner Support Agent @Mercier Consultancy Group

Role Description

We are thrilled to present an exclusive opportunity for a Czech Speaking Partner Support Agent For Booking.com position in Greece. This role is perfect for a hospitality-minded professional looking to join one of the world's most prominent players in the tourism sector while enjoying the Mediterranean lifestyle through our sought-after jobs in Greece.

• Provide high-quality support to Booking.com partners across the Czech market, ensuring exceptional service standards.
• Act as a primary point of contact for tourism industry partners, managing inquiries regarding property listings and platform tools.
• Maintain and improve partner relationships to optimize the travel and tourism experience for end-users.
• Resolve complex issues regarding bookings, availability, and content management with accuracy and professionalism.
• Collaborate with international teams to share insights and improve operational efficiency within the travel sector.
• Represent the Booking.com brand by upholding its values of customer-centricity and service excellence.
• Monitor and analyze partner performance metrics to provide constructive feedback and strategic recommendations.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory for this role.
• Professional proficiency in English to collaborate within our international corporate environment.
• A background or strong interest in the tourism, travel, or hospitality industries.
• Excellent communication skills and a passion for building lasting professional relationships.
• Availability to relocate and embrace one of the most exciting Czech-speaking jobs in Greece.

Requirements

• Valid EU passport or a valid work permit for Greece.

Benefits

• Competitive Monthly Salary that reflects your professional experience.
• Two extra salaries per year (13th and 14th salary bonus).
• Monthly Performance Bonus linked to your key achievements.
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
• Comprehensive, fully paid training program to ensure your success in the tourism industry.
• Full private health insurance coverage.
• Multicultural work environment with excellent career advancement opportunities.

Company Description

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As a leader in European recruitment and BPO solutions, we are dedicated to curating exceptional career opportunities that foster professional growth and cultural exchange.