[Hiring] Czech Speaking Customer, Tech, Sales and Digital Experts @Mercier Consultancy Group

Role Description

We are currently looking for dynamic individuals to join our thriving team in the Customer Support Services industry. This is a unique opportunity to advance your career by securing one of the premier Czech-speaking jobs available today, providing expert support and sales solutions for a global brand while enjoying a life-changing experience in the Mediterranean.

• Act as the primary point of contact for Czech-speaking customers, ensuring top-tier service standards in the Customer Support Services sector.
• Provide comprehensive technical and digital troubleshooting to resolve complex user queries efficiently.
• Drive sales targets by identifying customer needs and promoting relevant digital products and services.
• Maintain accurate records of all customer interactions within our CRM systems.
• Collaborate with cross-functional departments to enhance the customer experience and improve service delivery.
• Stay updated on the latest industry trends to offer expert advice to clients and internal stakeholders.

Qualifications

• Native or fluent Czech (spoken and written).
• Professional proficiency in English.
• Strong digital literacy and a passion for technology and customer service.
• Previous experience in a sales or customer-facing role within the Customer Support Services industry is considered a major asset.

Requirements

• Valid EU passport or right to work in Greece.

Benefits

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary).
• Fully Paid Training to ensure your success in this role.
• Health Insurance and comprehensive benefits package.
• Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival).
• Monthly Performance Bonus for high achievers.
• And Much More, including ongoing career development and a supportive team environment.