Customer Support Specialist - Driver Communications @Scalesource
Customer Service
Salary usd 1,200 - 1,5..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1mth ago

[Hiring] Customer Support Specialist - Driver Communications @Scalesource

1mth ago - Scalesource is hiring a remote Customer Support Specialist - Driver Communications. πŸ’Έ Salary: usd 1,200 - 1,500 per month πŸ“Location: USA

Role Description

This role involves supporting Bungii’s driver network in real time and ensuring smooth delivery operations.

  • Serve as the primary support contact for drivers via real-time chat and support channels
  • Provide professional, timely, and clear assistance
  • Help drivers resolve operational issues during active deliveries
  • Troubleshoot issues in real time
  • Escalate complex issues quickly when necessary
  • Ensure drivers remain confident and supported
  • Maintain accurate records of interactions and incidents
  • Log notes and updates to ensure operational continuity
  • Work closely with internal operations teams
  • Support a collaborative environment during peak demand periods

Qualifications

  • Previous experience in customer service, logistics support, or operations environments
  • Strong written English communication skills
  • Ability to work effectively under pressure
  • High attention to detail and organizational skills
  • Comfortable working independently in remote teams
  • Flexible availability due to rotating schedules
  • Preferred: Experience supporting drivers, field teams, or gig/on-demand operations

Requirements

  • Four (4) shifts per week
  • Each shift is 10 hours
  • Schedule assigned monthly
  • Flexibility required: Workdays and start times may change week to week
  • Schedule rotation occurs throughout the month
  • 3–4 weekend shifts per month required
  • Weekend shifts may fall on Saturdays and/or Sundays

Benefits

  • Long-term remote opportunity with a growing U.S. tech company
  • Professional development and career growth opportunities
  • Collaborative remote team environment
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Support Specialist - Driver Communications @Scalesource
Customer Service
Salary usd 1,200 - 1,5..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 1mth ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 147,291 Remote Jobs
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