[Hiring] Customer Support Representative @Driven Brands Inc.

Role Description

As a Driven Brands Auto Glass Sales Support Specialist, your job will be to:

• Make every customer excited to use Auto Glass Now
• Create estimates, price quotes, and invoices for all customer’s glass needs
• Answer phones and return customer calls
• Provide excellent customer service
• Ensure accuracy when booking all appointments
• Input documentation on all calls and follow-up with callers as needed
• Confirm all customer information is correct before booking
• Be professional and have a positive attitude

Qualifications

• Must have a sales background for the experienced pay
• Must have a positive attitude and customer service
• Must have basic computer skills
• Must have strong communication skills
• Bilingual (Spanish) proficiency is a plus!
• Prior phone or call center experience is a plus!

Requirements

• Home Internet
• Must have open availability including Holidays and weekends (OT pay for holidays)
• Comfortable working in a fast-paced environment

Benefits

• Competitive base pay rates
• PAID TIME OFF for full-time employees
• Health, Vision, & Dental Insurance
• 401(k) company match for all employees
• SAME DAY PAY available through myFlexPay