[Hiring] Customer Support Engineer @Celestica International LP

Role Description

Participates as a member of a customer support team and acts as an interface between customers and the team.

• Communicates and acts upon customer requirements and issues in production meetings.
• Work closely with the engineering team for investigation on complex issues & its solution implementation.
• Commission new machine installation at customer site.
• Troubleshooting of circuits, components, instruments and mechanical assemblies.
• Reconfigurations of systems and changing of components in accordance to customers' requests.
• Able to read & interpret schematic electrical / mechanical drawings.
• Handling stock purge and rework / return on faulty parts.
• Monitor & track major projects of customer if necessary.

Qualifications

• Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering.
• 3-5 years of work experience.
• Prior work experience with front-end semiconductor equipment or related products highly preferred.
• Able to comprehend mechanical and schematic diagrams.
• Able to handle simple reworks within client's premises.
• Able to commit to overtimes and willing to be on 24/7 standby for 2 weeks within a month.

Requirements

• Fixed $1000 standby allowance per month.
• Additional Overtime Allowance.
• Work location: 8 Upper Changi Road North, Singapore 506906 (But will require the incumbent to travel to other sites when necessary).

Company Description

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.