[Hiring] Customer Support Agent @Impact Brands, LLC

Role Description

Join us as a remote customer support agent and let’s impact billions together!

• Open and maintain customer accounts
• Resolve product or service questions to ensure customer satisfaction
• Recommend products or services based on customer needs
• Contribute to team efforts and achieve related goals
• Manage incoming calls, chats & emails, and provide assistance
• Maintain and handle customer inquiries, records and documentation
• Deliver excellent customer service with a positive attitude
• And other assigned tasks

Qualifications

• Medical or healthcare industry experience would be considered a plus
• Strong phone presence with exemplary customer service skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities, and manage time effectively
• Ability to handle stressful situations appropriately
• Excellent written and verbal English language skills
• Proficient in relevant computer applications

Benefits

• Welcome Gift: Experience a warm welcome with our exclusive present designed just for you.
• Remote work: We are a fully remote organization, allowing you to work from any location.
• More free time: Enjoy 15+ Working Days of Holidays to recharge and relax from work.
• Internet subsidy: To ensure seamless communication and access to remote work we will assist you with an additional budget for high-speed internet.
• Health and wellness budget: We value your well-being - investment in your health is not just encouraged but actively supported.
• Birthday Gift: Celebrate your special day with additional time-off.
• Team spirit: Enjoy regular team-building activities and engaging online events.
• Professional growth: Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success.
• Volunteering: Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact.
• Permanent contract: Enjoy stability with long-term growth opportunities.
• Global flatwork culture: The chance to influence the company right from the start and foster collaboration across borders.
• A whole bunch of other benefits.

Salary

$500.00