[Hiring] Customer Success Specialist/Technical Support Representative @Moore Automotive

Role Description

We are looking for a Remote Customer Success + Technical Support Representative to help support our growing customer base. In this role, you will:

• Communicate with customers
• Schedule appointments
• Answer basic technical questions
• Coordinate with technicians
• Ensure customers receive an outstanding experience from start to finish

This position is perfect for someone who is organized, customer-focused, passionate about cars, and comfortable working in a fast-paced automotive environment.

Qualifications

• Strong communication and customer service skills
• Basic understanding of automotive systems and performance vehicles
• Strong organization and multitasking abilities
• Comfortable working remotely and independently
• Professional phone and email etiquette
• Automotive industry or customer support experience preferred
• Passion for automotive performance and enthusiast culture is a plus

Requirements

• Full-Time Preferred
• Monday-Friday
• Flexible remote work environment

Benefits

• Remote work flexibility
• Supportive automotive team environment
• Employee discounts on select products and services
• Paid training and onboarding support
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Work From Home