[Hiring] Customer Success Specialist @transcosmos (TCIS)

Role Description

Passionate about customer success and growth? Join our international team and help clients maximize the value of our solutions!

Please note that although this is a remote position, the work must be performed within Hungary!

• Build strong customer relationships and drive success
• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.
• Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities.
• Conduct proactive outreach campaigns.

Qualifications

• Strong communication skills in English (B2) and French (C1)
• Experience in Customer Success, Account Management, or BPO
• Customer-focused mindset with excellent communication skills
• Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)

Benefits

• Paid training
• Competitive salary
• Cafeteria benefits
• Medicover