[Hiring] Customer Success Partner - Public Hospital Partnerships @Medibank Private Limited

Role Description

Be part of a team redefining how care is delivered across Australia’s public hospital system. At Amplar Health, you’ll work closely with hospital partners to co-create solutions that improve access, efficiency, and patient outcomes at scale; shaping the way Australians receive hospital care beyond traditional settings. This role is ideal for someone who thrives on navigating complexity, influencing stakeholders, and driving meaningful change across a critical part of the healthcare ecosystem.

Key Responsibilities

• Lead and grow a portfolio of public hospital partnerships
• Identify opportunities to enhance service delivery and unlock new growth
• Build trusted relationships with clinical, operational, and executive stakeholders
• Shape and deliver proposals, tenders, and partnership solutions
• Collaborate internally to ensure seamless implementation and delivery outcomes
• Communicate impact through insights, performance data, and success stories

Qualifications

• Experience in health partnerships, customer success, or business development
• Strong understanding of the public health system and stakeholder environment
• Proven ability to influence and engage across complex organisations
• Commercial acumen with a focus on growth and long-term value creation
• Passion for improving outcomes within public healthcare systems
• Highly adaptable, collaborative, and solutions-oriented mindset

Benefits

• Great work-life balance - freedom to work from home anywhere in Australia!
• Impressive, 35% subsidised Medibank/ahm health insurance which can also include your pets, cars, upcoming travel, and house!
• 14-weeks paid parental leave for all eligible employees, regardless of whether you are the primary or secondary carer
• Feel Good Health Hub – access to a range of clinical health and wellbeing services at your fingertips
• Great Discounts – access various discounts across a range of partners including Apple, Samsung, Telstra, HP, SpecSavers, Cinema & Theme park tickets, Wyndham Travel and more

Company Description

At Medibank, we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals focus on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.