Customer Success Manager (PPC Advertising) @GoFasti
Customer Service
Salary usd 2,000 - 2,5..
Remote Location
Employment Type contract
Posted 2wks ago

[Hiring] Customer Success Manager (PPC Advertising) @GoFasti

2wks ago - GoFasti is hiring a remote Customer Success Manager (PPC Advertising). πŸ’Έ Salary: usd 2,000 - 2,500 per month πŸ“Location: Latin America (LATAM)

Role Description

We need an English-fluent Customer Success Manager (PPC Advertising), based in Latin America, available to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

  • Serve as the primary point of contact for assigned clients.
  • Lead recurring calls with franchisors and franchisees to discuss campaign performance, goals, and opportunities.
  • Present PPC performance reports and insights to non-technical stakeholders.
  • Build and maintain strong client relationships to drive customer satisfaction and retention.
  • Translate client objectives, feedback, and business needs into clear briefs for the media buying team.
  • Identify and escalate potential account concerns, including wasted spend, intent mismatches, conversion tracking issues, and performance risks.
  • Coordinate with internal teams to ensure client expectations and campaign strategies remain aligned.
  • Document client meetings, action items, and account updates within the CRM.
  • Ensure timely follow-up on client requests and maintain a high level of customer service.

Qualifications

  • 3+ years of experience in a Customer Success Manager, Client Success, or client-facing account management role.
  • 1+ year of hands-on experience with Google Ads campaigns.
  • Strong understanding of match types, Performance Max campaigns, negative keywords, conversion tracking, and PPC performance metrics and optimization principles.
  • Experience managing client relationships and leading client-facing meetings.
  • Native-level English communication skills, both written and verbal.

Requirements

  • Compensation: The Salary range offered for this position varies from (USD) $2,000 - $2,500 per month, depending on seniority and skillset.
  • This position is for an independent contractor, through a payroll platform.
  • The talent will work REMOTELY allocated at our client.

Benefits

  • Application review/approval
  • Screening interview with GoFasti's team
  • We build and send your profile to our client
  • Profile review/approval by client
  • Interview with the client
  • Hiring and onboarding

Company Description

GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

Before You Apply
️
remote Be aware of the location restriction for this remote position: Latin America (LATAM)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Success Manager (PPC Advertising) @GoFasti
Customer Service
Salary usd 2,000 - 2,5..
Remote Location
Employment Type contract
Posted 2wks ago
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remote Be aware of the location restriction for this remote position: Latin America (LATAM)
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
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Application Denied βœ“
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