[Hiring] Customer Success Manager @Honeywell

Role Description

The Customer Success Manager is responsible for ensuring long‑term operational success, system reliability, and business value realization for customers using Intelligrated’s material handling automation and lifecycle services portfolio. This role serves as the strategic partner for distribution centers, e‑commerce fulfillment operations, and manufacturing sites that rely on Intelligrated’s automated conveyor systems, AS/RS, sortation, robotics, machine controls, and Warehouse Execution Software (WES).

• Act as the primary advocate for assigned customers.
• Align Intelligrated’s technical, service, and commercial resources to support system performance.
• Reduce operational risk and drive adoption of lifecycle services such as:
  • Preventive maintenance
  • Remote monitoring
  • Software support
  • Spare parts programs
  • System optimization initiatives
• Guide customers through the entire lifecycle—from system commissioning and ramp‑up through steady‑state operations, modernization, and continuous improvement.
• Ensure that automation assets deliver maximum uptime, throughput, and ROI.

Company Description

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.