Customer Success Coordinator @Scalesource

[Hiring] Customer Success Coordinator @Scalesource

3d ago - Scalesource is hiring a remote Customer Success Coordinator. πŸ’Έ Salary: usd 1,500 per month πŸ“Location: Brazil, Colombia, Argentina, Chile, Venezuela, Mexico, Latvia, Paraguay, Peru, Uruguay

Role Description

At ScaleSource, we connect professionals around the world with full-time remote opportunities inside U.S.-based companies. Our goal is simple: we build long-term teams. Every role we open is designed for someone to become a real part of a company’s day-to-day operations, not just temporary support. We look for people who want stability, growth, and a place where their work actually matters.

Qualifications

  • 3+ years in a U.S.-facing, outbound-capable customer service role β€” not internal support
  • CRM fluency: HubSpot, Zoho, ServiceTitan, Jobber, or equivalent β€” daily active use for follow-up management
  • VoIP experience β€” RingCentral, Aircall, Dialpad, or equivalent
  • Proven ability to manage 40+ daily customer touchpoints without task management reminders
  • Strong spoken English β€” warm, clear, and professional enough for live U.S. client calls
  • Demonstrated complaint handling and de-escalation β€” you have done it, not just described how you would

Requirements

  • You can quote a real metric β€” contacts per day, follow-up completion rate, review request conversion β€” from your last role
  • You have been told by a customer that you were the reason they stayed with a company
  • You have worked for a U.S. franchise, home services, or service-based business specifically
  • You have built or improved a follow-up process that other people then used

Benefits

  • Salary: $1,250/month β†’ $1,500 after 90 days
  • Employment Type: Full-Time, Long-Term
  • Remote - International
  • Schedule: Monday–Friday, U.S. Business Hours (EST/CST/PST)

Application Process

  • Complete application + screening questions
  • Assessment + intro video
  • Live interview with our team
  • Placement & client onboarding
Before You Apply
️
remote Be aware of the location restriction for this remote position: Brazil, Colombia, Argentina, Chile, Venezuela, Mexico, Latvia, Paraguay, Peru, Uruguay
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️
remote Be aware of the location restriction for this remote position: Brazil, Colombia, Argentina, Chile, Venezuela, Mexico, Latvia, Paraguay, Peru, Uruguay
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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