[Hiring] Customer Service & Sales Credit Counselor @Money Management International

Role Description

MMI currently has an opening for a Credit Counselor. This position is full-time work from home from most US locations.

At MMI, our Credit Counselors work with individuals and families experiencing financial hardship. After completing a full budget analysis, the Counselor makes suggestions to move them forward to financial success and independence. Counseling sessions take place via the phone in our virtual call center as well as online via web chat.

Qualifications

• Able to use empathy working with people experiencing emotional distress
• Able to utilize motivational techniques to help clients move forward in the direction that is best for their circumstances
• Ability to work independently in a telework environment
• Technical skills needed to maintain your home office and utilize online tools to work efficiently in your role

Requirements

• Shift will be within the range of 10am to 8pm Central Time
• One weekend day included generally earlier in the day
• Salary: $18.50-$21/Hour; based on experience including any prior credit counseling
• Individuals with strong backgrounds in customer service and sales in a call center setting are encouraged to apply
• Financial Services experience a plus

Benefits

• MMI is a qualified employer for the Federal Public Service Student Loan Forgiveness program

Company Description

Money Management International (MMI) is a non-profit agency that helps create, restore, and maintain a life of financial wellness through empowered choices. MMI is changing the way financial challenges are solved. You can be a part of facilitating that change.