[Hiring] Customer Service & Sales Administration Assistant @Hunt St

Role Description

We are looking for a friendly, confident, detail-oriented Customer Service & Sales Administration Assistant with strong telephone communication skills and proven practical MYOB invoicing experience to join our Australian administration team.

• Be the first point of contact for all incoming calls during agreed coverage hours.
• Answer customer enquiries, take orders, and manage call transfers and follow-ups.
• Proactively call existing customers to maintain relationships and encourage repeat orders.
• Follow up new prospects identified by our external telemarketing company.
• Support the Australian office with sales orders, customer invoicing, basic bookkeeping, and general office responsibilities.
• Apply excellent numerical accuracy, common sense, and confidentiality.

Qualifications

• Minimum 2–3 years’ experience in customer service, sales administration, order processing, accounts administration, or a closely related role.
• Strong telephone and customer-service skills.
• Excellent command of spoken and written English.
• Proven experience handling inbound and outbound customer calls.
• Proven, hands-on MYOB invoicing experience.
• Excellent numerical skills and strong attention to detail.
• Excellent Microsoft Outlook skills and strong competence with Excel, Word, and Microsoft 365.

Requirements

• Willingness to complete a practical MYOB invoicing test and live inbound/outbound customer call role-play during recruitment.
• Ability to manage several responsibilities while keeping incoming phone calls as the immediate priority.
• Professional customer email skills and sound Google research ability.
• Ability to work independently and consistently in a remote environment.
• Highly organised and able to manage repetitive tasks consistently and accurately.
• Ability to follow procedures while also knowing when to ask questions.

Benefits

• Compensation range: $1,800 AUD - $2,200 AUD / Monthly.
• Flexible work schedule aligned with AU business hours (approx. 9 AM - 5 PM, Monday to Friday).

Company Description

At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. All of our roles are 100% remote.

Our client is an established Australian supplier to the hospitality and accommodation industry, with around three decades of experience in the market.

• Specialises in supplying a broad range of products used by hotels, serviced apartments, resorts, and other accommodation providers.
• Combines everyday operational supplies with more bespoke products.