[Hiring] Customer Service Representative - Data Information Processor @100026 MVConnect, Inc.

Role Description

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service.

• Process client/agent requests while managing a high call volume
• Work in a high multi-tasking environment
• Utilize client/lender databases, if applicable, to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Provide excellent customer service skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Process release of vehicles and track auction pick ups
• Follow through and ownership of work to completion required

Qualifications

• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum typing speed
• Must be able to handle multitasking on a computer with multiple screens
• It is preferred that candidate have previously worked in a remote environment

Requirements

• High School Diploma or equivalent
• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely is required
• Employer work permit sponsorship is not available for this position

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!