[Hiring] Customer Service Representative @TEKsystems

Role Description

As a Customer Service Representative, you will be taking calls for delivery and payments or propane services. This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season. There is some potential for extension and conversion, but it is more likely to remain a contract position.

Qualifications

• An effective communicator who understands the importance of listening and being empathetic
• Problem-solving skills and a passion to create customer satisfaction
• Previous customer service experience
• Bi-lingual (Spanish) a plus but not required
• Knowledge of basic office equipment and Office 365

Requirements

• Must be available Monday-Friday between 6am-8pm EST as well as weekend availability as needed

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.