[Hiring] Customer Service Representative @Amcor

Role Description

The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external customers. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer.

Qualifications

• Experience in a similar position, preferably in a packaging or manufacturing environment
• Experience of SAP and Salesforce.com preferred
• Strong Excel skills appreciated
• Fluent in English & Italian

Requirements

• Customer Focused
• Results Orientated
• Excellent interpersonal and communication skills
• Ability to build collaborative relationships
• Excellent time management and organisational skills
• Ability to work as part of a multi structure team
• Self-motivated

Benefits

• Contract: temporary 12 months +
• Location: AF Łódź (remote); AF Porto (remote); Spain Hub (remote); Prague office (hybrid)