[Hiring] Customer Service Representative @Yessio LLC

Role Description

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction is key in this role. You will also be verifying bank account and employment information, so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

• Paid training
• Personal recognition for a job well done
• Performance based incentives
• Monthly bonuses
• Family owned business that treats employees like family
• Company barbeques
• Monthly team motivation contests
• Spacious work area and desks
• Weekly coaching sessions
• Employee referral bonus program
• A stable employer
• Office located across from 7800 S. Trax station
• Medical insurance
• Dental plans
• Company paid holidays
• Paid time off (PTO) which is earned starting on your 1st day

Qualifications

• High School Diploma or GED
• Fluent in English
• Good communication skills
• Cheerful attitude
• Ability to learn new skills
• Generally computer savvy
• Self-motivated to improve skills and add value
• Good attendance and punctuality
• Basic mathematical skills

Requirements

• Perform inbound and outbound calls
• Educate and build rapport with customers
• Consult with customers to answer customer inquiries
• Help setup customer accounts and verify banking and employment information
• Process customer payments
• Excellent service while achieving quality results

Schedule and Hours

• Flexible work schedules.
• Call Center Hours: Monday - Friday from 7:00 am - 6:00 pm and rotating every other Saturday 8:00 am - 2:00 pm.
• Hiring full-time and part-time positions.