[Hiring] Customer Service Representative @Inspire Direct Marketing

Role Description

Each day and each call can be different. We find new child sponsors, welcome new donors, renew event participants, and invite donors to give monthly. We thank, connect, engage and inspire. We look for creative new ways to delight on every call. We are all about teamwork, customer connections and most importantly, having fun while we do it.

Inspire fundraisers connect with, laugh with and uplift the lives of our client's donors - even if just for a few moments. Their work goes beyond raising funds for some of the world's most worthwhile causes; it's about creating a human connection with every donor. They enjoy being able to deliver world-class results autonomously, while representing great causes and being part of a passionate team.

This is a full-time, zero-commission, outbound, work-from-home position.

Qualifications

• A minimum of 2 years' customer service and call center experience
• You are technically savvy and self-reliant
• You love talking to people and are a great communicator

Requirements

• Availability to work 1:00pm to 10:00pm Mon - Thu and 10:00am to 7:00pm Fri (EST)
• You are looking for full-time hours, 40 hours a week
• Availability to work occasional Saturday shifts (10:00am to 5:00pm)
• A professional work from home office space
• High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
• A USB headset and webcam
• A newer-version Windows PC or laptop computer (Apple or Mac are not supported)

Benefits

• $20.00 - $24.00 hourly with bonuses
• Permanent, full-time employment with consistent hours and growth opportunities
• Engagement with world-class charitable organizations
• 100% paid training and health benefits (at 3 months)
• Training opportunities, lunch-and-learns, workshops
• Team culture and activities, ice breakers, community events