[Hiring] Customer Service Representative @FoxFire Salon & Spa

Role Description

We’re looking for a results-driven Customer Service Representative with excellent interpersonal skills to actively engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost our customer service.

• Collaborate with management staff to stay updated on new products, services, sales techniques, and policies
• Interact with customers in a friendly and professional manner while actively listening to their concerns
• Provide effective solutions and support to ensure that no customer is left dissatisfied
• Handle confidential customer information with sensitivity and discretion while completing new sales transactions
• Greet, qualify, recommend products/services and close every sale
• Suggest areas of improvement to management staff to increase consumer satisfaction

Qualifications

• High School Diploma or GED
• Experience in customer service, retail, or sales
• Ability to multi-task and focus in a fast-paced environment
• Positive attitude and the ability to be patient while communicating with customers
• Team player who can work independently
• Outstanding service orientation and strong interpersonal skills that create positive relationships with fellow team members and customers

Company Description