[Hiring] Customer Service Representative @Conduent Business Services, LLC

Role Description

As a Customer Service Representative, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payable and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Qualifications

• Strong computer and phone skills. Ability to use web-based computer applications
• Excellent communication skills, both written and verbal
• Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues
• Attention to detail
• Must be able to pass a background and drug test
• Must be 18 years or older
• Must have a High School Diploma or GED
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router
• We are currently NOT hiring in the following geographies, including but not limited to:
  • States: AK, CA, HI, MA, IL, MT & NY
  • Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Requirements

• Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
• Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
• In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
• Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
• The estimated salary range for this role is $19 an hour.

Benefits

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO) or vacation and/or sick time