[Hiring] Customer Service Representative @Percepta

Role Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working remotely, you’ll be a part of bringing humanity to business.

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Qualifications

• One year or more of customer services experience
• At least senior high school graduate
• Recognize, apply and explain your product or service knowledge
• Computer experience
• For at home roles – keep High speed internet (> 40mbps)

Benefits

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Company Description

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.