[Hiring] Customer Service Rep - Phone Coordinator @THE BEST PLUMBING GROUP LLC

Role Description

Are you friendly, dependable, and comfortable talking with people? Join TB Plumbing’s supportive office team! We’re looking for a customer service representative to help keep our calls, messages, and customer information organized.

• Answer incoming company calls with a friendly, professional attitude.
• Help callers with basic questions and direct calls to the appropriate team member.
• Return missed calls and follow up on messages.
• Review and respond to emails and voicemails.
• Update customer information and notes in our systems.
• Work with the office team to keep communication running smoothly.

Qualifications

• A positive attitude and clear communication skills.
• Someone reliable, organized, and willing to learn.
• Basic computer skills and attention to detail.
• A team player who can stay calm and helpful in busy days.
• Customer service or office experience is a big plus.

Requirements

• Training is available!

Benefits

• Opportunity to grow.
• Great team that supports each other.
• Paid time off.
• Flexible work from home options available.
• Pay: $16–$22 per hour based on experience and performance.