[Hiring] Customer Service & Operations Coordinator Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A California-based motorsports organization is seeking a full-time Business Support VA to manage:

• Customer communication
• Event registration administration
• Booking follow-up
• Operational coordination

The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service. The ideal candidate will bring:

• Excellent written English
• Strong customer-service judgment
• Accurate administrative skills
• The ability to work from established policies and SOPs

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Customer service or operations administration experience required
• Excellent written English and strong proofreading skills required
• Professional spoken English and confidence handling phone calls required
• Strong judgment, attention to detail, and administrative accuracy required
• Experience managing shared inboxes and online customer records required
• Event coordination, hospitality, logistics, or booking administration strongly preferred
• Experience handling customer complaints and applying written policies strongly preferred
• MotorsportReg, Shopify, or QuickBooks familiarity preferred
• Motorsport or premium customer-service experience is a plus
• Ability to accommodate scheduled weekend coverage during event periods required

Requirements

• Contracted Hours per Week: 40 Hours
• Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
• Daily Working Time: 9:00 AM–5:00 PM PST

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!