[Hiring] Customer Service Officer @Magnum RFM Ice Cream, Inc. (Selecta Philippines)

Role Description

The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer.

• Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling.
• Achieve sales targets through personal selling (visiting market) and driving RS system.
• Analyse how to improve the competitive position in the market through improved customer service.
• Negotiate with his RS and develop his people on managing customers to obtain more business.
• Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities.
• Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps).
• Within budget limits for brand activities organize promotion activities in consultation with the superiors.

Qualifications

• Required a Minimum Fulltime Graduation.
• Minimum 2 to 4 years of Experience in Channel Sales.
• Excellent in ROI Calculations & RS Distribution Management.
• Should be well-versed with RS appointment & Sales Planning.
• Conducting promotional activities & execution.
• Decent Communication in English and Local language is desired.

Requirements

• Market-competitive pay and performance related rewards.
• Flexible ways of working.
• Support for health, wellbeing and life outside of work.
• Time off to rest and recharge.
• Ongoing learning and development opportunities.
• Specific benefits vary by location.

Benefits

• Roles with real accountability and visible impact.
• Free to move fast, experiment and challenge how things are done.
• Continuous learning and development as the business grows.
• Reward linked to performance and contribution.
• Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Company Description

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.