[Hiring] Customer Service Leadership @Lisa Russel

Role Description

In this role, you’ll support and guide a team of customer service professionals, help deliver exceptional client experiences, and contribute to a positive, high-performing culture. You’ll combine leadership responsibilities with the flexibility of a remote environment.

Qualifications

• Individuals committed to delivering exceptional customer service
• Strong communicators with natural leadership ability
• Motivated professionals who enjoy mentoring and developing others
• Growth-oriented individuals with a positive, adaptable mindset
• Team players who value balance, collaboration, and long-term success
• Leadership or customer service experience is a plus, but coachability, integrity, and a people-first mindset matter most.

Requirements

• Lead, coach, and support a team of customer service professionals
• Foster strong client relationships and ensure high-quality service experiences
• Promote a positive, collaborative team environment
• Provide guidance, feedback, and performance support
• Participate in ongoing training and leadership development

Benefits

• Work from home while creating a schedule that aligns with your lifestyle, family, and personal priorities.
• Be part of a supportive, collaborative environment that values respect, teamwork, and shared success.
• Learn directly from experienced leaders committed to helping you grow your skills and advance your career.
• Enjoy the added confidence of a union-supported environment focused on fairness, structure, and professional security.
• Top performers earn all-expenses-paid trips to exciting destinations.
• Support your well-being with access to a structured reimbursement program.
• Participate in programs designed to strengthen leadership, communication, and team-building skills.