[Hiring] Customer Service Agent @SIXT

Role Description

You are fluent in German and English and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain. If you enjoy assisting customers over the phone and via email, then this position is made for you. Apply now!

• Act as the first point of contact for German customers, providing support for all inquiries before, during, and after the booking.
• Support customers via phone and e-mail communication.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through friendly and professional service.
• Collaborate as a team player and handle administrative tasks within the team.

Qualifications

• German proficiency with fluent English skills.
• Customer orientation with a passion for service and assisting customers.
• Professional experience with at least 1 year in a similar role.
• Technical skills with proven MS Office knowledge.
• Flexibility to work remotely from home, Monday to Sunday.

Benefits

• This remote position allows to work 100% from home.
• Enjoy diverse discounts on SIXT rent, share, ride and SIXT+, as well as exclusive deals for travel, technology and much more.
• Participate in exciting team building activities and global corporate events.
• Learn from and with a highly motivated and professional team.