[Hiring] Customer Implementation Specialist, Data Migration @Applied Systems

Role Description

We’re searching for a Customer Implementation Specialist - Data Migration, to join our Onboarding & Success team in a remote location. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

• Act as main liaison between client and data services execution team, offering frequent project status updates to all stakeholders
• Oversee increasingly complex data conversion projects, often involving multiple source systems
• Conduct customer training in preparation for data migration tasks
• Develop and update customer-specific data migration playbooks to guide system migrations
• Manage customer expectations and effectively communicate sensitive/difficult information to all involved parties
• Ensure on-time delivery of high-quality data conversion deliverables as per project plans
• Take charge of data conversion change requests; lead data review sessions and guide clients on issue prioritization and resolution
• Review data samples to confirm high-quality delivery from Applied to Client
• Establish and adhere to consistent processes, methodologies, tools, and deliverables for successful client project completion

Qualifications

• Demonstrated communication, analytical and problem-solving skills to develop creative solutions
• Experience or interest in data conversions
• Experience working with projects that require a high attention to detail
• Bachelor’s degree or equivalent work experience in the areas of insurance and/or technology
• Knowledge or use of Applied Systems products and services

Requirements

• Bachelor’s degree or equivalent work experience in the areas of insurance and/or technology
• Knowledge or use of Applied Systems products and services

Benefits

• A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter.
• Flexibility in collaboration, working remotely and in-person.
• A comprehensive benefits and compensation package that centers our teammates:
• Medical, Dental, and Vision Coverage
• Holiday and Vacation Time
• Health & Wellness Days
• A Bonus Day for Your Birthday