[Hiring] Customer Care Consultant @AO Globe Life

Role Description

In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available coverage options.

• Connect with individuals who have expressed interest in learning about benefit programs
• Schedule and conduct virtual consultations with clients via Zoom
• Match individuals and families with appropriate life, accident, and supplemental coverage options
• Guide clients through the enrollment process with professionalism and clarity
• Maintain accurate and compliant digital records
• Participate in weekly team calls, training sessions, and performance coaching
• Collaborate with teammates to share best practices and support team success

Qualifications

• Strong communicators who are comfortable speaking with clients virtually
• Self-motivated professionals who enjoy working independently
• People-focused problem solvers who enjoy helping others
• Tech-comfortable candidates familiar with tools such as Zoom and CRM systems
• Individuals legally authorized to work in the United States
• Access to a Windows-based laptop or desktop computer with reliable internet

Benefits

• 100% remote work environment — work from anywhere in the United States
• Flexible scheduling
• Warm leads provided — no cold calling or prospecting
• Weekly pay via direct deposit
• Training and licensing support
• Health insurance premium reimbursement
• Monthly and quarterly performance bonuses
• Leadership development and advancement opportunities
• Supportive, collaborative team culture

Company Description

With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial futures of working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities.

Ready to Apply?

If you’re ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today and learn more about joining our team.