[Hiring] Cruise Planner @Travelbynight

Role Description

If your strengths are customer service, communication, organization, and problem-solving, this may be an opportunity to put those skills to work in a new industry. We are recruiting remote Client Support & Booking Specialists to assist travelers throughout the research and reservation process.

• Respond to client questions and requests
• Gather information about client needs and preferences
• Research appropriate travel options
• Assist clients in comparing available choices
• Coordinate booking and reservation information
• Maintain accurate client records
• Provide professional follow-up and support
• Help resolve routine questions or reservation concerns
• Continue developing product knowledge through training

Qualifications

• Have strong customer service and communication skills
• Are organized and attentive to details
• Are comfortable learning new technology
• Can work independently in a remote environment
• Enjoy helping people and solving problems
• Are willing to complete training and continue learning

Requirements

• Applicants must reside in the United States, United Kingdom, Australia, or Latin America.
• Access to a computer or smartphone
• Must be 18 years of age
• Candidates may come from backgrounds such as:
  • Customer service
  • Hospitality
  • Retail
  • Education
  • Administrative support
  • Call centers
  • Event planning
  • Sales
  • Other client-facing industries
• Travel experience is not a requirement.
• Candidates should be willing to learn, comfortable working independently, and able to provide professional service remotely.