[Hiring] Croatian Speaking Travel Representative @Mercier Consultancy Group

Role Description

Mercier Consultancy Group is looking for a Croatian Speaking Travel Representative to join our expanding team in the tourism industry. The ideal candidate will provide exceptional travel support and booking services to Croatian-speaking clients, ensuring a seamless and enjoyable travel experience.

• Assist Croatian-speaking customers with travel inquiries, bookings, and itinerary planning through multiple communication channels.
• Provide tailored travel recommendations that meet client preferences and budget requirements.
• Coordinate bookings for flights, hotels, tours, and other travel-related services with precision and care.
• Resolve customer issues promptly, delivering excellent service and maintaining client satisfaction.
• Stay informed about industry trends, travel regulations, and promotional deals to offer clients up-to-date information.
• Maintain accurate records of customer interactions and bookings using CRM systems for effective follow-up.

Qualifications

• Fluency in Croatian (written and spoken) is essential; proficiency in English is a plus.
• Experience in the tourism or travel industry, particularly in customer service or booking roles.
• Strong interpersonal and communication skills focused on customer satisfaction.
• Detail-oriented with excellent organizational abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Familiarity with CRM software and standard office tools.
• Passion for travel and knowledge of popular travel destinations is preferred.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More...