[Hiring] Croatian Speaking Travel Agent @Eco Plus Solutions AB

Role Description

Are you captivated by the intricacies of the global travel landscape and the precision required to engineer world-class consumer journeys? We are currently headhunting high-caliber, solutions-oriented professionals to represent an industry-leading titan in digital travel reservations. This is a prestigious invitation to serve as a brand guardian for an iconic institution, all while leveraging the professional flexibility of a 100% remote career based in Greece.

Your objective is to orchestrate a frictionless, end-to-end experience for a global clientele. We invite linguistically gifted experts to help us redefine the gold standard of international travel advisory.

THE MISSION: ARCHITECTING THE CONSUMER EXPERIENCE

• Act as a Strategic Travel Expert and the primary architect of our brand's reputation.
• Navigate complex logistical frameworks to ensure operational continuity for travelers worldwide.

• Multimodal Orchestration: Master high-volume interactions across telephony, digital messaging, and live-chat interfaces with professional fluency in both Croatian and English.
• Complex Problem Resolution: Deconstruct intricate booking challenges, manage high-level cancellations, and resolve sophisticated financial inquiries with operational speed and emotional intelligence.
• Advisory Vanguard: Maintain an exhaustive knowledge of evolving global travel regulations and digital tools to deliver high-fidelity advisory services.
• Data Integrity: Uphold rigorous standards of "data hygiene" within the CRM, ensuring a flawless professional service history that supports global continuity.
• Performance Excellence: Consistently surpass demanding Service Level Agreements (SLAs) while collaborating with a global network to elevate collective service benchmarks.

Qualifications

• Native or near-native proficiency in Croatian (C2) is mandatory.
• Strong command of English (B2) for corporate integration and technical training.
• Valid work authorization for Greece.
• Dedicated professional home office equipped with enterprise-grade connectivity.

Requirements

• High aptitude for active listening and diplomacy required to de-escalate high-pressure scenarios with grace.
• Personal discipline to manage multifaceted tasks and complex schedules effectively within a 100% virtual ecosystem.

Benefits

• Financial & Health Security
  • Bespoke Remuneration: A competitive salary structure designed to reward specialized bilingual expertise within the Greek market.
  • Performance Incentives: Results-driven monthly bonuses for professionals who consistently exceed operational KPIs.
  • Holistic Coverage: Comprehensive private medical and life insurance effective from your first day of tenure.
• Infrastructure & Growth
  • Vertical Trajectory: Clear internal pathways for rapid promotion and global mobility within our international network.
  • Executive Technology Suite: Professional-grade hardware kit—including a high-specification laptop and noise-canceling peripherals—shipped directly to your residence.
  • Corporate Perks: Access to wellness initiatives, exclusive corporate discounts, and a rewarding referral scheme.
• Executive Relocation Concierge
  • Travel Reimbursement: Full coverage of your initial flight to Greece.
  • Arrival Residency: Four weeks of complimentary premium accommodation to provide a comfortable transition while securing a permanent residence.

Company Description

This is an entry into a diverse, multicultural ecosystem of experts. You will receive elite training to become a recognized authority in the travel sector, positioning yourself at the forefront of the global digital economy.