[Hiring] Croatian Speaking Customer Service Jobs @Mercier Consultancy Group

Role Description

Mercier Consultancy MD is pleased to offer exciting Croatian Speaking Customer Service positions in Greece, with a fully paid relocation package! This is a fantastic opportunity to advance your career while experiencing the vibrant culture and beautiful environment of Greece.

As a vital part of our team, you will deliver exceptional customer service to Croatian-speaking clients.

Key Responsibilities

• Provide excellent customer support to Croatian-speaking clients via phone, email, and chat, ensuring professionalism and empathy in every interaction.
• Assist customers in understanding our products and services, offering clear and helpful guidance.
• Resolve customer inquiries and complaints promptly to maintain high satisfaction levels.
• Document all customer communications accurately and follow up as needed.
• Collaborate with internal teams to improve customer experience and service delivery.
• Stay informed on company products and industry trends to provide knowledgeable assistance.

Qualifications

• Fluency in Croatian (written and spoken) is essential; additional language skills are beneficial.
• Experience in customer service roles, preferably within a multilingual environment.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Effective problem-solving abilities and a customer-first mindset.
• Proficiency with computer systems and CRM software.
• Positive attitude, cultural adaptability, and willingness to relocate to Greece.
• Availability to work flexible hours, including evenings and weekends if required.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...