[Hiring] Credit Services Specialist 1 @0101 The Huntington National Bank

Role Description

*****Please enter department-specific job responsibilities and Shift Information here*****

Qualifications

• High school diploma or GED
• 1 year of customer service experience

Requirements

• Call Center experience
• Must have a desire to educate and assist troubled customers
• Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
• Ability to understand complex processes
• Must be able to easily adapt to change and embrace continuous improvement
• Must be goal-oriented and self-motivated
• Must be comfortable using a computer and keyboard
• Working knowledge of consumer and collection law
• Knowledge of CACS, RMS and HOGAN systems helpful

Benefits

• Remote workplace type
• Flexible work arrangement for certain positions outside branch network
• Opportunity to come together in offices for moments that matter