[Hiring] Credentialing Coordinator @Ingenovis Health

Role Description

The Credentialing Coordinator gathers and completes provider credentialing files as well as works directly with providers and healthcare facilities nationwide to obtain hospital privileges.

• Maintain excellent relationships with healthcare facilities nationwide to understand their unique credentialing processes.
• Ensure that all the details involved in completing provider credentialing files are accomplished according to company guidelines, and in an efficient, proactive manner.
• Provide top-notch customer service via telephone, email, fax, and written correspondence.
• Provide backup to all members of the team as necessary.
• Manage your work to tight deadlines while maintaining both speed and accuracy.
• Provide consistent and thorough updates on credentialing process to provider, medical staff offices and internal sales teams.
• Prioritize work using the VISTA application while maintaining complete and accurate records of all activities.
• Assist in reception/incoming customer phone call responsibilities; including directing calls to appropriate VISTA staff.
• Perform additional duties as requested by management.

Qualifications

• A minimum of a high school diploma required.
• Associates degree or Bachelor’s degree preferred.
• A minimum of 2 years of experience in customer service preferred.
• Proficient Microsoft Office Suite and ability to learn proprietary software.
• Excellent written and oral communication skills.
• Strong organization skills.
• Positive, approachable, and professional representative of VISTA Staffing Solutions.
• Ability to take direction and perform tasks efficiently and in a timely manner.
• Detail oriented, accurate, and excellent research skills.
• Ability to work independently with minimal direction.

Requirements

• Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact.
• Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse.
• Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing.
• Ability to lift up to 15 pounds at times.

Benefits

• Health, dental, vision, FSA/HSA.
• Company-paid life insurance.
• 401K with discretionary match.
• Paid time off.
• Paid parental leave.
• Tuition reimbursement.