[Hiring] Core Implementation Specialist @ITS Inc

Role Description

SHAZAM is looking for a Core Implementation Specialist to join our KinetiCore implementations team. In this role, you will provide quality installation and training for the KinetiCore core and ancillary systems while building a strong foundation for a lasting business relationship. This role will work within all phases of the conversation process of an assigned area and assist in training others.

What you'll do:

• Responsible for the validation of data, workflow, procedures, and processes within the loan area(s) which may include our other applications.
• Works independently with clients during the onboarding process to resolve any issues and engage other team members as needed.
• Works with banking product providers including but not limited to bill pay, imaging, and core processing.
• Travels to customer site for implementation if requested.

Qualifications

• Minimum of five years' experience in banking operations is required, loan operations preferred.
• Knowledge and work experience with secondary loan servicing (Freddie Mac, Fannie Mae, FHLB, USDA, etc.) is a plus.
• Experience with Microsoft Office applications, ticket tracking system, and customer service.
• Ability to work occasional evenings or weekends to support a customer go live.
• Organization and time management skills.
• Attention to detail and accuracy.
• Insurable driving record and proof of personal liability auto insurance coverage of at least $300,000.

Benefits

• A mission-driven company with a strong sense of purpose.
• A hybrid work environment that values flexibility and collaboration.
• Opportunities for professional development and career growth.
• A culture that values innovation, integrity, and community impact.
• Excellent benefits:
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Flexible spending and health savings accounts.
• Life insurance and short- and long-term disability provided at no cost.
• Time away from work – PTO, VTO, paid parental leave, and company holidays.
• Educational assistance.