[Hiring] Contact Center Representative @ALOHA PACIFIC FEDERAL CREDIT UNION

Role Description

Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

Qualifications

• One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
• Knowledge of and experience with customer service principles and practices
• Administration and clerical processes
• Six (6) months or more in a call center environment highly preferred

Requirements

• Credit must be in good standing.
• Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Benefits

• Paid medical, vision, drug and dental insurance
• 12 paid holidays
• 401k plan; 200% employer match on first 5% of pay
• Paid time off
• And many more