[Hiring] Community Moderator @Ostium Labs

Role Description

We are seeking a community moderator to be the first line of support and manage day-to-day activity across our Discord server and Telegram group, ensuring members feel heard, respected, and engaged.

• Monitor Discord and Telegram channels daily and respond to questions in a timely manner
• Triage and escalate urgent issues, complex cases to senior staff
• Assist with community events, AMAs, and announcements

Qualifications

• Active daily presence on Discord and Telegram
• Strong written communication skills in English
• Ability to handle conflict professionally and de-escalate situations

Requirements

• Experience with community management or customer support
• Knowledge of perpetual futures and RWA markets (Commodities, FX)
• Availability across multiple time zones

Benefits

• Competitive compensation package
• Opportunity to work with cutting-edge blockchain technology
• Collaborative environment with highly skilled team members
• Flexible work arrangements