[Hiring] Community Care Coordinator @TRILLIUM HEALTH RESOURCES

Role Description

The Community Care Coordinator is responsible for providing short-term care coordination targeting those with chronic, unresolved or complex physical, behavioral health and social determinant needs. The position has an essential role in helping the member and/or legal guardian to locate community resources (e.g. housing, transportation, nutritional resources), communicating with providers as applicable to promote coordinated and integrated whole person care.

On a typical day, you might:

• Serve as a source to obtain community-based resources.
• Assist with coordinating services and support for members.
• Engage identified members into Care Coordination and utilize data and information from multiple sources to address members’ needs.
• Provide care coordination to assigned members who may have identified needs with behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions.
• Provide education about all available services, natural and community support, treatment options, diagnosis, etc.
• Facilitate referrals for health-related services, community-based resources and social support services.

Qualifications

• High School diploma/GED and six (6) years of experience working with BH/MH/SU/IDD population; OR
• Associate’s degree and four (4) years of experience working with BH/MH/SU/IDD population; OR
• Bachelor’s degree and two (2) years of experience working with BH/MH/SU/IDD population; OR
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within North Carolina.
• Must be able to travel within catchment as required.

Requirements

• Degree in Human Services (Preferred).
• Bachelor’s degree (Preferred).

Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions.
• Health Insurance with no premium for employee coverage.
• Flexible Spending Accounts.
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.
• NC Local Government Retirement Pension (defined-benefit plan).
• 401k with 5% employer match and immediate vesting.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Quarterly stipend for remote work supplies.