[Hiring] Collector Car Insurance Specialist @Philadelphia Insurance Companies

Role Description

Collector Car Insurance Specialists and Associate Collector Car Insurance Specialists at American Collectors Insurance work directly with policy holders, agents and brokers who utilize our virtual call center for support on existing or new policies. They handle inbound inquiries, provide solutions, and document issues in CRM while multitasking in a fast-paced, customer-facing environment. We expect them to provide the best possible customer service while maintaining our underwriting integrity.

• Communicate directly with policy holders, agents and brokers on new and existing business via phone and email
• Maintain our underwriting integrity by adhering to company underwriting standards and philosophy
• Conduct risk analysis
• Determine eligibility
• Quote and bind new business
• Make changes to in-force policies
• Answer back-to-back inbound calls
• Make outbound follow-up calls and reply to customer inquiries promptly
• Establish relationships and follow up with customers
• Provide prompt, accurate and friendly customer service

Qualifications

• Prior insurance sales experience
• Active P&C or Personal Lines producer license
• Prior experience with CRM systems
• Strong critical thinking skills with the ability to analyze available information to make decisions in alignment with our risk appetite
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment and multi-task effectively
• Strong ability to work independently as part of a virtual team
• Positive customer and quality focus

Requirements

• Active Property & Casualty or Personal Lines insurance license
• Prior insurance experience (ideally sales and service)
• Passion for client interaction
• Strong problem-solving skills
• Ability to thrive in a fast-paced environment

Benefits

• Health insurance (medical, dental, vision)
• Flexible spending & health savings accounts
• Life insurance
• Retirement plan
• Paid time off
• Overtime availability
• Employee referral program

Company Description

American Collectors Insurance has been specializing in collector car insurance policies since 1976. We offer peace of mind through industry-leading insurance protection for appreciating collector vehicles and collectible items that have special historical, sentimental, or financial value.

• Collaborates with Condon Skelly, Heacock Classic and JC Taylor Insurance
• Mission to "Embrace, Protect, and Expand the Collector Community"
• Focus on fostering a vibrant community of enthusiasts, historians, and guardians of prized possessions