[Hiring] Collections Specialist @GoodLeap

Role Description

Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Their duties include:

• Increasing the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process.
• Identifying accounts with overdue payments and finding solutions to help bring their loan to a current status.
• Maintaining daily, weekly, and monthly collection and metric goals.
• Making outbound/inbound calls with clients to resolve debts owed.
• Ensuring compliance with GoodLeap’s collections policies and procedures.

Qualifications

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools.
• Excellent verbal and written communication skills.
• Prior telemarketing experience with financial products preferred.
• Proficiency with Microsoft Office applications.
• Self-motivated and extremely goal-oriented.
• Team player.
• Professional demeanor.

Requirements

• Compensation: $18.00 / hr. + bonus.

Additional Information

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.