[Hiring] Collections Representative @IC System

Role Description

IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.

Experienced Third-Party Collectors Wanted!

Do you have at least 2 years of third-party collections experience and a track record of delivering results? We'd love to speak with you. Join a team that values your expertise and rewards your performance with competitive pay, commission opportunities, and the flexibility to work remotely.

Qualifications

• 2+ years of recent third-party collections experience required, including current or recent experience in a collection agency environment.
• Must reside in one of the following states: Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Florida, Texas, or Illinois.
• Strong communication, negotiation, and customer service skills.
• Must be 18 years of age or older.

Requirements

• Manage inbound and outbound collection efforts on delinquent consumer accounts.
• Use proven collection strategies to secure payment resolutions and meet performance objectives.
• Navigate challenging conversations with professionalism, empathy, and confidence.
• Maintain compliance with company policies and applicable collection regulations.
• Deliver a positive consumer experience while achieving collection goals.

Benefits

• Competitive Pay + Commission: Earn $17-19 per hour plus monthly performance-based commission opportunities that reward your results.
• Flexible Scheduling: After training, choose a schedule that works for you with no evenings or weekends required.
• Work From Home: Enjoy the convenience of a fully remote position and leave the commute behind.
• Generous Paid Time Off: Earn up to 3 weeks of PTO in your first year.
• Supportive Work Environment: Be part of a team that values your contributions and celebrates results.

Company Description

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.